1. General Information

This policy applies to the website operating at the URL: aeroservice24.com. The operator of the website and the administrator of personal data is: Łukasz Wilk, Sportowa 6B/88, 35-111, Rzeszów Contact email address of the operator: office@aeroservice24.com The operator is the administrator of your personal data in relation to the data voluntarily provided on the website. The website uses personal data for the following purposes:

• Handling inquiries via the form

The website collects information about users and their behavior in the following ways:

• Through data voluntarily entered in forms, which are then entered into the operator’s systems.
• By storing cookies on end devices (so-called “cookies”).

2. Selected Data Protection Methods Used by the Operator

Login and data entry areas are protected at the transmission layer (SSL certificate). This ensures that personal and login data entered on the website are encrypted on the user’s computer and can only be read on the target server.

3. Hosting

The website is hosted (technically maintained) on the operator’s servers: OVH. The hosting company, to ensure technical reliability, maintains logs at the server level. The logs may include:

• Resources identified by URL (addresses of requested resources – pages, files),
• Time of request,
• Time of response,
• Name of the client’s station – identification performed by HTTP protocol,
• Information about errors that occurred during HTTP transactions,
• URL address of the previously visited page (referrer link) – if the transition to the website occurred via a link,
• Information about the user’s browser,
• IP address information,
• Diagnostic information related to the self-ordering of services through recorders on the website,
• Information related to handling email correspondence addressed to and sent by the operator.

4. Your Rights and Additional Information on Data Usage

In certain situations, the administrator has the right to transfer your personal data to other recipients if it is necessary to execute the agreement concluded with you or to fulfill the obligations incumbent on the administrator. This applies to the following groups of recipients:

• Authorized employees and associates who use the data to achieve the purpose of the website’s operation.

Your personal data processed by the administrator are not processed longer than necessary to perform the related activities specified by separate regulations (e.g., accounting regulations). Regarding marketing data, the data will not be processed longer than for 3 years.

You have the right to request from the administrator:

• Access to your personal data,
• Rectification,
• Deletion,
• Restriction of processing,
• Data portability.

You have the right to object to the processing of personal data for the purposes indicated in item 3.2, including profiling, for the legitimate interests pursued by the administrator, but the objection cannot be exercised if there are legally justified grounds for processing that override your interests, rights, and freedoms, particularly establishing, asserting, or defending claims.

You have the right to file a complaint against the administrator’s actions with the President of the Personal Data Protection Office, ul. Stawki 2, 00-193 Warsaw.

Providing personal data is voluntary but necessary to operate the website.

Automated decision-making, including profiling, may be conducted concerning you to provide services under the concluded agreement and for direct marketing by the administrator.

Personal data is not transferred to third countries as defined by data protection regulations, meaning they are not sent outside the European Union.

5. Information in Forms

The website collects information provided voluntarily by the user, including personal data if provided. The website may save information about connection parameters (time mark, IP address). In some cases, the website may save information facilitating the connection of data in the form with the user’s email address filling out the form. In such a case, the user’s email address appears inside the URL of the page containing the form. Data provided in the form are processed for the purpose resulting from the function of a specific form, e.g., to handle a service request or business contact, service registration, etc. Each time, the context and description of the form clearly inform about its purpose.

6. Administrator Logs

Information about user behavior on the website may be subject to logging. These data are used to administer the website.

7. Important Marketing Techniques

The operator uses statistical analysis of website traffic through Google Analytics (Google Inc. based in the USA). The operator does not transfer personal data to the operator of this service, only anonymized information. The service is based on the use of cookies on the user’s end device. In terms of information about user preferences collected by the Google advertising network, the user can view and edit the information resulting from cookies using the tool: https://www.google.com/ads/preferences/

The operator uses remarketing techniques to tailor advertising messages to the user’s behavior on the website, which may give the illusion that the user’s personal data is being used to track them. However, in practice, no personal data is transferred from the operator to the advertising operators. The technological condition for such activities is the enabled support of cookies.

The operator uses the Facebook Pixel. This technology causes the Facebook service (Facebook Inc. based in the USA) to know that a given person registered there uses the website. This is based on data for which it is the administrator itself; the operator does not transfer any additional personal data to the Facebook service. The service is based on the use of cookies on the user’s end device.

The operator uses a solution to study user behavior by creating heat maps and recording behavior on the website. This information is anonymized before being sent to the service operator, so it does not know which physical person it concerns. In particular, passwords and other personal data are not subject to recording.

The operator uses a solution automating the operation of the website concerning users, e.g., it may send an email to the user after visiting a specific subpage if they have consented to receive commercial correspondence from the operator.

The operator may use profiling within the meaning of data protection regulations.

8. Information about Cookies

The website uses cookies. Cookies (so-called “cookies”) are IT data, in particular, text files, which are stored on the end device of the website user and are intended for using the website’s pages. Cookies usually contain the name of the website they come from, the time of storage on the end device, and a unique number.

The entity placing cookies on the end device of the website user and gaining access to them is the website operator.

Cookies are used for the following purposes:

• Maintaining the user’s session on the website (after logging in), thanks to which the user does not have to re-enter the login and password on each subpage of the website;
• Implementing the purposes specified above in the section “Important Marketing Techniques.”

Within the website, two main types of cookies are used: “session” cookies and “persistent” cookies. “Session” cookies are temporary files that are stored on the user’s end device until logging out, leaving the website, or turning off the software (web browser). “Persistent” cookies are stored on the user’s end device for the time specified in the parameters of cookies or until they are deleted by the user.

Web browser software (web browser) usually allows cookies to be stored on the user’s end device by default. Website users can change the settings in this regard. The web browser allows the deletion of cookies. It is also possible to automatically block cookies. Detailed information on this subject is provided in the help or documentation of the web browser.

Restrictions on the use of cookies may affect some of the functionalities available on the website’s pages.

Cookies placed on the end device of the website user can also be used by entities cooperating with the website operator, in particular, this applies to companies: Google (Google Inc. based in the USA), Facebook (Facebook Inc. based in the USA), Twitter (Twitter Inc. based in the USA).